(By Appointment Only)
15407 Westminster Way N.
Shoreline, WA 98133
Cancellation & Rescheduling Policy
CANCELLATION + NO SHOW
For cancellations & to avoid being charged, please be in contact 24 hours before your scheduled appointment time. Please leave a voicemail & include your name with the appointment time you'd like to have canceled at
(206)853-1272. A "No-Show" on a scheduled appointment will be considered a cancellation with less than a 24hr notice and the deposit will no longer be eligible for refund. For appointments scheduled the same day , the cancellation policy does not apply & deposits will not be refunded.
As a courtesy, appointment reminders are sent out 24 hours by email. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged the amount of your deposit for the cancellation. If you reschedule or no show your appointment within 24 hours of your scheduled appointment time, you will be charged the amount of your deposit for the cancellation. A credit card deposit for all clients or appointments is required at the time of booking and will go toward the balance at the end of service, unless the aforementioned cancellation/no show has occurred. This is to protect your time that is set-aside especially for you, as well as to protect our time which books at random by clients via online booking. In turn, we promise to keep appointments on time, give you our full and undivided attention and of course, the best lash work!
The **2.9% + 30 cent credit card processing fee** on deposits made to reserve an appointment online, cannot/will not be refunded for any reason whether or not the appointment has been made in error, canceled or rescheduled within the appropriate timeframe required.
CHANGING YOUR APPOINTMENT
A minimum of 24 hours’ notice is required to reschedule/cancel a booked appointment without the cancellation fee penalty. Please call or email the change date request & allow up to 48hrs for a reply. If an ugrent appt. date change is needed, placing another deposit on the day of your chocie is an option. Please note when urgent self-rescheduling occurs the deposit of the old existing appt. will only be moved to another future appt. date or refunded less the credit card processing fee. When/if you reschedule yourself, the **2.9% + 30 cent credit card processing fee** on an old deposit will not be refunded for any reason whether or not the appointment has been made in error, canceled or rescheduled within the appropriate timeframe required.
DIRTY LASH POLICY!!!
PLEASE BE SURE TO THOROUGHLY CLEAN EYELASHES & EYELIDS DIRECTLY PRIOR TO ARRIVING TO YOUR APPOINTMENT...
THE MOST SUCCUESSFUL SERVICE TIME TOGETHER NEEDS TO BE FOCUSED ON APPLYING A GORGEOUS NEW SET OF LASH EXTENSIONS. NOT A DEEP CLEANING TO REMOVE MAKEUP, MASCARA, Skin OILS, DIRT &/or DEBRIS BEFORE THEY'RE APPLIED.
OPTIMAL LASH RETINION TIME IS A GOAL!!! THE ADHESIVE WILL NOT ADHERE PROPERLY OR LAST ON SEMI-CLEAN EYELASHES. YOU DON'T NEED A TOUCH-UP SOONER THAN LATER, So GET YOUR MONEY'S WORTH THE FIRST TIME & MAKE SURE YOU ARRIVE FOR YOUR SCHEDULED SERVICE WITH LASHES THEIR ABSOULTE CLEANIST!!!
AN ADDITIONAL FEE WILL APPLY TO ANYONE WHO ARRIVES FOR AN APPOINTMENT WITH UNCLEANED EYELASHES/EYELIDS.
An ASSESsMENT WILL BE MADE AT THE TIME OF SERVICE.
AGAIn...LASHES NEED TO BE AT THEIR CLEANeST WHEN ARRIVING FOR ANY & ALL LASH SERVICE APPOINTMENTS!
NOTE: ADDITIONAL CLEANING FEE NOT TO EXCEED $25 PER APPOINTMENT